{"id":190,"date":"2022-09-05T21:45:39","date_gmt":"2022-09-05T20:45:39","guid":{"rendered":"https:\/\/katiemone.com\/?p=190"},"modified":"2023-05-05T03:32:22","modified_gmt":"2023-05-05T02:32:22","slug":"social-media-metrics","status":"publish","type":"post","link":"https:\/\/katiemone.com\/index.php\/2022\/09\/05\/social-media-metrics\/","title":{"rendered":"Social Media Metrics"},"content":{"rendered":"\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-2\">\n<div class=\"wp-block-column is-layout-flow\" style=\"flex-basis:100%\">\n<p class=\"has-extra-large-font-size\"><strong><em>A Guide to Social Media Metrics<\/em><\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-4\">\n<div class=\"wp-block-column is-layout-flow\" style=\"flex-basis:100%\">\n<p id=\"block-3a25bb20-c49e-4f3a-bd8d-07d5a06548d9\">This week, I am taking a closer look at <strong>social media metrics<\/strong>. These are data points that show how well a social media strategy is performing. Social media metrics help us understand everything from how many people see our content to how much money we can earn from social media. These metrics are the building blocks for ongoing social media improvement and growth.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-6\">\n<div class=\"wp-block-column is-layout-flow\" style=\"flex-basis:100%\">\n<p id=\"block-2e932f12-ebf8-47a9-8107-6feb447c3c68\">There are several different kinds of social media metrics. They all mean something a little different and are each used to measure different things. However, they all work together to give us a better understanding and insight into our social media performance, analytics, and strategies.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-8\">\n<div class=\"wp-block-column is-layout-flow\" style=\"flex-basis:100%\">\n<p id=\"block-6f86b827-d5c5-4310-a1dc-9cbeb4fc6918\">Rather than going through each of the social media metrics and explaining what they all mean, I am instead going to jump right in and go through a series of questions, and then determine the corresponding metric that would be best to measure each question. I will look at these scenarios from the perspective of a social media analyst.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-10\">\n<div class=\"wp-block-column is-layout-flow\" style=\"flex-basis:100%\">\n<p id=\"block-61a00ed8-eca5-46a0-8c12-114e691b2c56\"><strong>Who is my audience?<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-12\">\n<div class=\"wp-block-column is-layout-flow\" style=\"flex-basis:100%\">\n<p id=\"block-5c0845a0-3d65-4b98-87e9-a4a3f000ebf6\">Understanding your audience is important for any brand. Social media presents the opportunity to reach a larger audience that could branch out into different types of people based on demographics, psychographics, etc. While many different metrics can give you a good understanding of your audience, I believe the best metric to identify an audience would be <em>engagement<\/em>.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-14\">\n<div class=\"wp-block-column is-layout-flow\" style=\"flex-basis:100%\">\n<p id=\"block-b722a86a-522c-479a-bd29-9d37ebd1712a\">Social media engagement gives you an in-depth look at the number of likes, comments, shares, and messages that your posts receive. Platforms like Twitter have a specific area in their engagement view that is dedicated to measuring the audience that engages with posts (the Audiences tab). There, you can see a complete breakdown of your audiences based on their interests, buying style, household income, and net worth. Engagement on social media is one of the most important metrics for success. It can help you determine who out of your total followers are actually active followers.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-16\">\n<div class=\"wp-block-column is-layout-flow\" style=\"flex-basis:100%\">\n<p id=\"block-87202992-3960-40d6-8128-0f1454eb8b94\"><em>Reach<\/em> is another great metric used to determine how many people are seeing your content. While it\u2019s not as specific as engagement, it gives a great overview of how much your content is being seen. It can be broken up by the distribution of paid versus organic content.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-18\">\n<div class=\"wp-block-column is-layout-flow\" style=\"flex-basis:100%\">\n<p id=\"block-8058f47d-d786-4ee9-9dca-abf024e38f3a\"><strong>Am I doing better than my competitors?<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-20\">\n<div class=\"wp-block-column is-layout-flow\" style=\"flex-basis:100%\">\n<p id=\"block-3faf8732-644e-4096-b6fe-75f2da6357b7\">Having brand awareness is so important. It\u2019s also extremely important to try and stand out from the rest. To determine your brand\u2019s success in relation to your competitors, it is crucial to understand the <em>sentiment<\/em> metric. This social media metric helps you to understand what people think about you and your brand\u2019s image. Going back to Twitter as an example \u2013 the number of tweets favorited by other Twitter users will be a positive sentiment about a brand.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-22\">\n<div class=\"wp-block-column is-layout-flow\" style=\"flex-basis:100%\">\n<p id=\"block-9396077b-347a-4a88-9ec9-64bb45765a63\"><em>Social sentiment analysis<\/em> uses natural language processing (NLP) to analyze online conversations. From there it can determine the meaning of deeper context as they apply to a specific topic, brand, or theme. Your <strong>net sentiment score<\/strong> will show how users feel about your brand and you can compare it with different competitors.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-24\">\n<div class=\"wp-block-column is-layout-flow\" style=\"flex-basis:100%\">\n<p id=\"block-ca2c707a-e7df-4fee-869c-e014bdb4aaf7\">Another significant metric that could be used to understand your success versus your competition is the <em>growth<\/em> metric. The growth rate on social measures the speed at which your brand\u2019s following increases on social media. Essentially, it\u2019s how quickly you gain followers. If you have a high growth rate, it means your social media popularity, or \u201cfame\u201d, will increase. It\u2019s good to measure your growth every month, six months, and annually. You can compare your own growth to the growth of your competitors to determine who is more successful.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-26\">\n<div class=\"wp-block-column is-layout-flow\" style=\"flex-basis:100%\">\n<p id=\"block-363c331d-df03-4776-9cbd-f639612c97cc\"><strong>What are people saying about my brand?<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-28\">\n<div class=\"wp-block-column is-layout-flow\" style=\"flex-basis:100%\">\n<p id=\"block-33b1dfa4-3565-4b10-9b55-8976e6570d46\">As we know, people talk! And with social media, word gets around even faster to an even wider scope of people. To get a gauge of what the buzz is around your brand, it\u2019s important to look at the <em>engagement<\/em> and <em>sentiment<\/em> metrics. These will allow you to see what comments are being made as well as how many people are interacting with and sharing your content.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-30\">\n<div class=\"wp-block-column is-layout-flow\" style=\"flex-basis:100%\">\n<p id=\"block-c24006f1-f779-44ba-9f97-f948eadaba8a\"><strong>When is the best time to publish?<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-32\">\n<div class=\"wp-block-column is-layout-flow\" style=\"flex-basis:100%\">\n<p id=\"block-3690ea8e-daec-4b7e-9113-b730afaa64b2\">The context of your content is very important, but it\u2019s also all about timing! It is very important to post at times of the day that get a lot of social media traffic. This can be different for every platform, so it\u2019s crucial to understand what times\/days work for each channel. To do this, you can use the <em>engagement<\/em> metric. If you can figure out what times of the day have the highest engagement rate, you can take this data into account going forward as you create and schedule new posts.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-34\">\n<div class=\"wp-block-column is-layout-flow\" style=\"flex-basis:100%\">\n<p id=\"block-000b4259-c45a-4c91-ab12-e9687e50419a\"><strong>Which content does my audience enjoy the most?<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-36\">\n<div class=\"wp-block-column is-layout-flow\" style=\"flex-basis:100%\">\n<p id=\"block-95763878-53bc-47be-a99f-0292d04dead5\">Going back to the significance of the context of your content, I feel that the best way to measure the success of your content is using the <em>content<\/em> metric. This gives an idea of what content works best as well as how often new material is posted. <em>Impressions<\/em> are a great way to measure how often your content is displayed to your audience. Additionally, <em>engagement<\/em> is once again always a great way to get a solid understanding of what your audience enjoys most based on likes, comments, shares, and other interactions.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-38\">\n<div class=\"wp-block-column is-layout-flow\" style=\"flex-basis:100%\">\n<p id=\"block-2d904f2a-b298-46b7-827d-33c922e782a8\"><strong>Which social media network is the best for my brand?<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-40\">\n<div class=\"wp-block-column is-layout-flow\" style=\"flex-basis:100%\">\n<p id=\"block-97fb913e-6a2b-4af6-a926-a13e1abd049f\">All social media platforms are a little bit different. I think the best way to understand which one(s) work best for you are to experiment with multiple networks. To start, you can use <em>reach<\/em> and <em>impressions<\/em> to see how many people are seeing your content and how often your content is being displayed. Taking these into account across platforms to determine which content has the highest reach and most impressions will be the key to narrowing down which platform(s) are most suitable for your brand.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-42\">\n<div class=\"wp-block-column is-layout-flow\" style=\"flex-basis:100%\">\n<p id=\"block-c5a10b1b-ec15-4016-ac5a-cd3921576af3\"><strong>How can I have a better performance on social media?<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-44\">\n<div class=\"wp-block-column is-layout-flow\" style=\"flex-basis:100%\">\n<p id=\"block-e81548b2-607f-4c77-b60b-18506c0a0fc5\">As I\u2019ve said, all social media metrics work together to analyze your social media performance. I think the best way to perform better is to take a close look at all social media metrics: growth, reach, engagement, content, sentiment, and impressions. Analyzing them all individually and then determining how they all tie together is the best way to have optimal online performance.<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>A Guide to Social Media Metrics This week, I am taking a closer look at social media metrics. These are data points that show how well a social media strategy is performing. Social media metrics help us understand everything from how many people see our content to how much money we can earn from social&hellip; <a class=\"more-link\" href=\"https:\/\/katiemone.com\/index.php\/2022\/09\/05\/social-media-metrics\/\">Continue reading <span class=\"screen-reader-text\">Social Media Metrics<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":474,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/katiemone.com\/index.php\/wp-json\/wp\/v2\/posts\/190"}],"collection":[{"href":"https:\/\/katiemone.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/katiemone.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/katiemone.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/katiemone.com\/index.php\/wp-json\/wp\/v2\/comments?post=190"}],"version-history":[{"count":4,"href":"https:\/\/katiemone.com\/index.php\/wp-json\/wp\/v2\/posts\/190\/revisions"}],"predecessor-version":[{"id":473,"href":"https:\/\/katiemone.com\/index.php\/wp-json\/wp\/v2\/posts\/190\/revisions\/473"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/katiemone.com\/index.php\/wp-json\/wp\/v2\/media\/474"}],"wp:attachment":[{"href":"https:\/\/katiemone.com\/index.php\/wp-json\/wp\/v2\/media?parent=190"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/katiemone.com\/index.php\/wp-json\/wp\/v2\/categories?post=190"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/katiemone.com\/index.php\/wp-json\/wp\/v2\/tags?post=190"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}